TY  - BOOK
AU  - Kirkpatrick, Ian
AU  - Martinez-Lucio, Miguel
TI  - The politics of quality in the public sector : the management of change
SN  - 0415106664
U1  - 350 
PY  - 1995///
CY  - London; New York
PB  - Routledge
KW  - 2010-08-25
KW  - Administrative Agencies-Great Britain-Quality Control-Case Studies
KW  - Administrative Agencies-Great Britain-Management-Case Studies
KW  - Total Quality Management-Great Britain
ER  -