TY - BOOK AU - Sully,Philippa AU - Dallas,Joan AU - Sully,Philippa TI - Essential communication skills for nursing and midwifery T2 - Essential skills for nurses series SN - 9780723435273 (pbk.) : AV - RT23 .S85 2010 U1 - 610.73 22 PY - 2010/// CY - Edinburgh PB - Mosby/Elsevier KW - Communication in nursing KW - Communication in obstetrics KW - Medical personnel and patient KW - Nurse-Patient Relations KW - Communication KW - Nursing Care KW - methods KW - Midwifery N1 - Previous ed. published as: Essential communication skills for nursing; Formerly CIP; Includes bibliographical references and index; Reflecting on practice -- Ensuring respect and dignity -- Empathy and comfort skills -- Interview and assessment skills -- Assertiveness, advocacy, and negotiation skills -- Communicating where barriers exist -- Managing difficult situations -- Working in groups and teams -- Teaching skills N2 - A 'how to' book that relates the theory of effective and ethical communication to the practice of nursing and provides a framework for developing communication skills to meet a variety of nursing situations ER -