TY - BOOK AU - Jensen,Kirk TI - Leadership for smooth patient flow: improved outcomes, improved service, improved bottom line SN - 9781567932652 AV - RA971.8 .L385 2007 PY - 2007/// CY - Chicago, Ill. PB - Health Administration Press KW - Hospitals KW - Administration KW - Admission and discharge N1 - Includes bibliographical references; Defining flow -- The benefits of flow -- The business case for flow -- Leadership for flow -- Theories and measurements of flow -- Toolkit: strategies for a systems approach ER -