TY - BOOK ED - University of Southampton, ED - University of Southampton, TI - Total quality management in services for people with a mental handicap: proceedings of a conference held in Southhampton on 7th - 8th November 1991 SN - 0854324348 U1 - 362.3 PY - 1992/// CY - Southampton PB - University of Southampton KW - Mental retardation KW - Mental handicap KW - quality management ER -