TY  - BOOK
AU  - Kay,Elizabeth J.
AU  - Tinsley,Stella
TI  - Communication and the dental team
SN  - 9780954614515 (pbk.) :
U1  - 617.6068 22
PY  - 2004///
CY  - London
PB  - Stephen Hancocks
KW  - Communication in dentistry
KW  - Dentist-Patient Relations
KW  - Interpersonal Relations
KW  - General Practice, Dental
KW  - Communication
N1  - Includes bibliographical references and index
N2  - An essential guide to dealing with patients and work colleagues in the dental team, this book is written for the dental team and is filled with practical examples of good and bad communication techniques. It introduces the reader to neuro-linguistic programming and contains case histories to 'test the team'
ER  -