TY - BOOK AU - Hargie,Owen D.W. TI - The handbook of communication skills SN - 0415123259 AV - BF637.C45 H284 1997 PY - 1997/// CY - London, New York PB - Routlege KW - Interpersonal communication KW - Communication KW - Psychological aspects KW - Interviewing N1 - Includes bibliographical references and indexes ER -