TY  - BOOK
AU  - Zuurmond,A.
AU  - Snellen,I.THM.
AU  - Taylor,J.A.
TI  - Beyond BPR  in public administration : : institutional transformation in an information age 
SN  - 9051993099
U1  - 658.4012 
PY  - 1997///
CY  - England
PB  - IOS Press/Lavis Marketing
KW  - Public administration
KW  - BPR
KW  - Reengineering (management)
KW  - Business process re-engineering
ER  -