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Communication skills for the healthcare professional / Laurie Kelly McCorry, Jeff Mason.

By: Contributor(s): Material type: TextTextPublisher: Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins Health [2011]Copyright date: ©2011Edition: 1st edDescription: xii, 251 p : ill. ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781582558141 (alk. paper)
Subject(s): Genre/Form: DDC classification:
  • 610.696 22
LOC classification:
  • R118 .M395 2011
NLM classification:
  • W 18.2
Contents:
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient's ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.
Item type:
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Includes bibliographical references and index.

The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient's ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.

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