Perfect customer care : all you need to get it right first time / Ted Johns.

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TextSeries: The perfect series. All you need to get it right first time;Publication details: London : Arrow, 1994.Description: x,182 p. ; 20 cmISBN:

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Copy number	Status	Date due	Barcode	Item holds
4 Week Loan	Connolly Hospital Dublin	Connolly Hospital Dublin	Book	658.812 (Browse shelf(Opens below))	1	Available		100702

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Previous	658.452 PRE Presentations : sharpen your message, persuade your audience, gauge your impact.	658.453 Perfect business writing.	658.81 Effective consultation with the external customer /	658.812 Perfect customer care : all you need to get it right first time /	658.83 Consult Your Customers: How To Achieve Continuous Sales Success	660.65 WIL The Second Creation: The Age Of Biological Control By The Scientists Who Cloned Dolly / Ian Wilmut, Keith Campbell And Colin Tudge	6A Fluid and electrolyte balance: nursing considerations /	Next

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