hli logo
Image from Coce

The complete guide to preparing and implementing service level agreements / Sheila Pantry, Peter Griffiths.

By: Contributor(s): Material type: TextTextPublication details: London : Library Association, 2001.Edition: 2nd edDescription: xiii, 193p. ; 24 cmISBN:
  • 9781856044103 (pbk.) :
  • 1856044106
Subject(s): DDC classification:
  • 658.562024092 21
  • 025.1
LOC classification:
  • HF5413.53
  • TVG RS
Summary: Offering librarians and information managers practical, step-by-step guidance to constructing and implementing a service level agreement, this text explains the fundamentals and uses case studies, examples and helpful checklists.
Item type:
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Home library Shelving location Call number Copy number Status Date due Barcode Item holds
4 Week Loan Merlin Park University Hospital, Galway Merlin Park University Hospital, Galway Library Merlin Pk Galway 658.562/PAN (Browse shelf(Opens below)) Available GM00920
4 Week Loan Merlin Park University Hospital, Galway Merlin Park University Hospital, Galway Library Merlin Pk Galway 658.562/PAN (Browse shelf(Opens below)) Available GM02759
4 Week Loan St. Luke's General Hospital Kilkenny St. Luke's General Hospital Kilkenny Open Shelves 025.1 (Browse shelf(Opens below)) 1 Available 019634
4 Week Loan University Hospital Galway University Hospital Galway Library UCHG Galway 658.562/PAN (Browse shelf(Opens below)) Available RE02969
Total holds: 0

Previous ed.: 1997.

Includes bibliographical references and index.

Offering librarians and information managers practical, step-by-step guidance to constructing and implementing a service level agreement, this text explains the fundamentals and uses case studies, examples and helpful checklists.

There are no comments on this title.

to post a comment.