Crucial conversations : tools for talking when stakes are high / by Kerry Patterson ... [et al.].

By:

Patterson, Kerry [1946-]

Contributor(s):

Patterson, Kerry, 1946-

Material type: Text

TextPublication details: New York : McGraw-Hill Professional ; London : McGraw-Hill [distributor], c2012.Edition: 2nd edDescription: xviii, 244 p. : ill, ; 24 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9780071775304 (cased)
9780071771320 (pbk.) :

Subject(s):

DDC classification:

153.6 22
153.6 23
153.6

LOC classification:

BF637.C45 C78 2012

Summary: 'Crucial Conversations' offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically or legally charged situations that can arise in their professional and personal lives.

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Status	Barcode
4 Week Loan	HLI HQ [Dr. Steevens Hospital Dublin]	HLI HQ [Dr. Steevens Hospital Dublin]		153.6 PAT (Browse shelf(Opens below))	Available	304359
4 Week Loan	Mayo University Hospital	Mayo University Hospital	Library Castlebar Mayo	302.22/PAT (Browse shelf(Opens below))	Available	MG07647
4 Week Loan	Portiuncula University Hospital	Portiuncula University Hospital	Library Portiuncula Ballinasloe	302.22/PAT (Browse shelf(Opens below))	Available	PH02195
4 Week Loan	Roscommon University Hospital	Roscommon University Hospital	Library Roscommon	302.22/PAT (Browse shelf(Opens below))	Available	RC01741
4 Week Loan	Sligo University Hospital	Sligo University Hospital	Sligo University Hospital - Loan Stock	302.2 (Browse shelf(Opens below))	Available	05768
4 Week Loan	University Hospital Galway	University Hospital Galway	Library UCHG Galway		Available	RE06241

Total holds: 0

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Previous	301.09417/TOV A sociology of Ireland	302.2/HAR Effective communication /	302.22/HAR Skilled interpersonal communication : research, theory and practice /	302.22/PAT Crucial conversations : tools for talking when stakes are high /	302.22/PAT Crucial accountability :	302.22/STA Mastering communication /	302.3/COH How to handle bullies, teasers, and other meanies : a book that takes the nuisance out of name calling and other nonsense /	Next

Previous ed.: 2002.

Formerly CIP. Uk

Includes bibliographical references and index.

'Crucial Conversations' offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically or legally charged situations that can arise in their professional and personal lives.

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