Total quality management : text with cases / John S. Oakland.

By:

Oakland, John S

Material type: Text

TextPublication details: Amsterdam ; London : Butterworth-Heinemann, 2003.Edition: 3rd edDescription: x, 483 p. : ill. ; 25 cmISBN:

9780750657402 (pbk.) :
0750657405

Subject(s):

DDC classification:

658.4013 22
658.4013 21
NAVAN 658.5
CAVAN 658.5
MAIN 658.5

LOC classification:

HD62.15

Summary: This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Copy number	Status	Barcode
2 Week Loan	Cavan General Hospital	Cavan General Hospital	Cavan General Hospital	658.5 (Browse shelf(Opens below))		Available	CG03818
4 Week Loan	HLI HQ [Dr. Steevens Hospital Dublin]	HLI HQ [Dr. Steevens Hospital Dublin]	Book	34J (Browse shelf(Opens below))	1	Available	121946
4 Week Loan	Merlin Park University Hospital, Galway	Merlin Park University Hospital, Galway	Library Merlin Pk Galway	658.4/OAK (Browse shelf(Opens below))		Available	GM03009
2 Week Loan	Our Lady of Lourdes Hospital Library, Drogheda	Our Lady of Lourdes Hospital Library, Drogheda	Our Lady of Lourdes Hospital, Drogheda	658.5 (Browse shelf(Opens below))		Available	DR08550

Total holds: 0

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Previous	658.4/MAL Learning skills for managers : practical tools and techniques to turbo-charge your career /	658.4/MCA Frankenstein's manager : leadership's missing links /	658.4/MOO Developing the high performance organisation.	658.4/OAK Total quality management : text with cases /	658.4/ODO Employee partnership in Ireland : a guide for managers /	658.4/ODO Employee partnership in Ireland : a guide for managers /	658.4/REE The skills of management /	Next

Previous ed.: 2000.

Includes bibliographical references and index.

This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.

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