Know yourself, know your customer : the Success Insights method for superior sales competency / John A. Butler & Frank M. Scheelen.

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TextPublication details: Dublin : Oak Tree Press, c2002.Description: 274 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Status	Date due	Barcode	Item holds
4 Week Loan	Merlin Park University Hospital, Galway	Merlin Park University Hospital, Galway	Library Merlin Pk Galway	658.85/BUT (Browse shelf(Opens below))	Available		GM02326

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Previous	658.81/QUI Crowning the customer.	658.81/QUI Crowning the customer :	REF/FENMAN Complaint handling for positive outcomes : 19 tried and tested activities for making the most of service recovery opportunities /	658.85/BUT Know yourself, know your customer : the Success Insights method for superior sales competency /	659.1WAL Grab their attention! : advertising and promotion on a shoestring budget.	659.2/HEA Strategic issues management :	688/BUR Work based learning in primary care /	Next

Includes index.

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