The improvement guide : a practical approach to enhancing organizational performance / Gerald J. Langley ... [et al.].
Material type:
TextPublication details: San Francisco, Calif. : Jossey-Bass ; Chichester : John Wiley [distributor], 2009.Edition: 2nd edDescription: xxi, 490 p. : ill. ; 25 cmContent type: - text
- unmediated
- volume
- 9780470192412 (hbk.) :
- 658.4063 22
- HD58.9 .I467 2009
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| 658.406/NOR Leadership : theory and practice / | 658.406/SEN Organisational change / | 658.406/SMI The effective change manager's handbook : essential guidance to the change management body of knowledge / | 658.4063/LAN The improvement guide : a practical approach to enhancing organizational performance / | 658.4063/PET Re-imagine! / | 658.4063/PRA Working whole systems : | 658.4063/STO Managers of innovation : |
Formerly CIP. Uk
Includes bibliographical references (p. 465-477) and index.
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings.
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