A leadership journey in health care : Virginia Mason's story / Charles Kenney ; foreword by Carolyn Corvi.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- text
- still image
- unmediated
- volume
- 9781482299687 (hbk.) :
- 362.1068 23
- RA971
Item type | Current library | Home library | Shelving location | Call number | Status | Date due | Barcode | Item holds | |
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4 Week Loan | University Hospital Galway | University Hospital Galway | Library UCHG Galway | 362.1/KEN (Browse shelf(Opens below)) | Available | RE07001 |
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"A Productivity Press book."
Includes bibliographical references and index.
Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Medical Center (VMMC) has improved quality, safety, patient experience of care, and affordability. This volume supplies an inside look at process improvement from a leader in applying lean methods to health care. It presents key lessons learned as well as best practices developed at VMMC during its 12-year process improvement journey.
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