Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen.

By:

Stone, Douglas, 1958-

Contributor(s):

Material type: Text

TextPublication details: London : Penguin, 2000.Description: xxi, 250p. ; 20 cmISBN:

9780140277821 (pbk.) :

Subject(s):

DDC classification:

158.2 21
302.346

LOC classification:

BF637.C45
TUP U

Summary: Difficult Conversations presents a useful step-by-step guide on how to deal with the most challenging conversations. Also, more often than not, dealing constructively with tough topics deepens a relationship.

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Copy number	Status	Date due	Barcode	Item holds
4 Week Loan	Merlin Park University Hospital, Galway	Merlin Park University Hospital, Galway	Library Merlin Pk Galway	158.2/STO (Browse shelf(Opens below))		Available		GM00542
4 Week Loan	Wexford General Hospital	Wexford General Hospital	Open Shelves	302.346 (Browse shelf(Opens below))	1	Not for Loan		028434

Total holds: 0

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Previous	301 Irish society a reader in applied social studies	301 Sociology /	301.0246109415 Sociology for health professionals in Ireland /	302.346 Difficult conversations : how to discuss what matters most /	302.35 Principles of organisational behaviour - an Irish text.	302.35 Principles of organisational behaviour : an Irish text /	303.409417 Values and social change in Ireland.	Next

Originally published: London: Viking, 1999.

Difficult Conversations presents a useful step-by-step guide on how to deal with the most challenging conversations. Also, more often than not, dealing constructively with tough topics deepens a relationship.

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