Developing an effective internal customer service ethos / (Record no. 73876)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01006nam a22002775 4500 |
| 001 - CONTROL NUMBER | |
| control field | BDZ0005844892 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | StDuBDS |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230131145327.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 030516s2003 ie | o000 ||eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781902448954 : |
| Terms of availability | No price |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | IeDuTC |
| Modifying agency | Uk |
| -- | StDuBDSZ |
| -- | UtOrBLW |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | O'Riordan, Joanna. |
| 245 10 - TITLE STATEMENT | |
| Title | Developing an effective internal customer service ethos / |
| Statement of responsibility, etc. | Joanna O'Riordan, Peter C. Humphreys. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Dublin : |
| Name of publisher, distributor, etc. | Institute of Public Administration, |
| Date of publication, distribution, etc. | 2003. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 57 p. ; |
| Dimensions | 22cm. |
| 440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | CPMR discussion paper, |
| International Standard Serial Number | 1393-6190 ; |
| Volume/sequential designation | 24 |
| 490 ## - SERIES STATEMENT | |
| Series statement | CPMR discussion paper, |
| Volume/sequential designation | 24 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Administrative agencies |
| Geographic subdivision | Ireland |
| General subdivision | Customer services. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| Geographic subdivision | Ireland. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Humphreys, Peter C. |
| 710 1# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Ireland. |
| Subordinate unit | Committee for Public Management Research. |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Institute of Public Administration (Ireland) |
| 887 #0 - NON-MARC INFORMATION FIELD | |
| Content of non-MARC field | Book |
| 883 ## - MACHINE-GENERATED METADATA PROVENANCE | |
| -- | 32175 |
| -- | Thomas Veale |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not Withdrawn | Not Lost | Dewey Decimal Classification | Not Damaged | Available for Loan | Merlin Park University Hospital, Galway | Merlin Park University Hospital, Galway | Library Merlin Pk Galway | 351.1/ORI | GM00472 | 06/12/2018 | 06/12/2018 | 4 Week Loan | ||
| Not Withdrawn | Not Lost | Dewey Decimal Classification | Not Damaged | Available for Loan | St. Luke's General Hospital Kilkenny | St. Luke's General Hospital Kilkenny | Open Shelves | 658 | 015994 | 18/07/2018 | 1 | 18/07/2018 | 4 Week Loan |