Dealing with difficult people : (Record no. 69354)
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000 -LEADER | |
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fixed length control field | 01100nam a2200277 a 4500 |
001 - CONTROL NUMBER | |
control field | BDZ0001844519 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | StDuBDS |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20190705172332.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 991005s2000 enk b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780749920517 (pbk.) : |
Terms of availability | £9.99 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0749920513 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | StDuBDS |
Transcribing agency | StDuBDS |
Modifying agency | StDuBDSZ |
050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HM132 |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 302.34 |
Edition number | 21 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Cava, Roberta. |
245 10 - TITLE STATEMENT | |
Title | Dealing with difficult people : |
Remainder of title | proven strategies for handling stressful situations and defusing tensions / |
Statement of responsibility, etc. | Roberta Cava. |
250 ## - EDITION STATEMENT | |
Edition statement | Rev. and updated ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | London : |
Name of publisher, distributor, etc. | Piatkus, |
Date of publication, distribution, etc. | 2000. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | iv, 220p. ; |
Dimensions | 24 cm. |
500 ## - GENERAL NOTE | |
General note | Previous ed.: 1990. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes bibliographical references (p. 216) and index. |
520 8# - SUMMARY, ETC. | |
Summary, etc. | Many people have to deal with rude, irate, emotional, and aggressive people in the course of their lives. This text teaches the techniques which will improve the reader's communication skills and help to control anger and stress. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Interpersonal relations. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Conflict management. |
887 #0 - NON-MARC INFORMATION FIELD | |
Content of non-MARC field | Book |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Not Withdrawn | Not Lost | Dewey Decimal Classification | Not Damaged | Available for Loan | Merlin Park University Hospital, Galway | Merlin Park University Hospital, Galway | Library Merlin Pk Galway | BNB | 302.34/CAV | GM01034 | 06/12/2018 | 06/12/2018 | 4 Week Loan |