People matter : complaints matter: a framework for the enhanced and effective handling of complaints in the eastern region / (Record no. 21360)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00685cam a2200181 4500 |
| 001 - CONTROL NUMBER | |
| control field | u9016 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SIRSI |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 040105n 000 0 eng u |
| 110 1# - MAIN ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Ireland |
| Subordinate unit | Eastern Regional Health Authority |
| 9 (RLIN) | 68409 |
| 245 10 - TITLE STATEMENT | |
| Title | People matter : complaints matter: a framework for the enhanced and effective handling of complaints in the eastern region / |
| Statement of responsibility, etc. | Eastern Regional Health Authority |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Dublin |
| Name of publisher, distributor, etc. | Eastern Regional Health Authority |
| Date of publication, distribution, etc. | 2003. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 23p |
| Dimensions | 29cm |
| 596 ## - | |
| -- | 1 3 11 |
| 598 ## - | |
| -- | BIBLIOTHER, ANNOUNCE |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Public health |
| Geographic subdivision | Ireland |
| 9 (RLIN) | 19356 |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| 9 (RLIN) | 23023 |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Electronic name | IARC:a9016 |
| Public note | Download full text (208KB) |
| 883 ## - MACHINE-GENERATED METADATA PROVENANCE | |
| -- | 32175 |
| -- | Thomas Veale |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Inventory number |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not Withdrawn | Not Lost | Dewey Decimal Classification | Not Damaged | Available for Loan | Digital Items | Digital Items | Online Resource | E-DOCS | 9016-8001 | 06/06/2018 | 1 | 06/06/2018 | Reference Only | ||
| Not Withdrawn | Not Lost | Dewey Decimal Classification | Not Damaged | Available for Loan | HLI HQ [Dr. Steevens Hospital Dublin] | HLI HQ [Dr. Steevens Hospital Dublin] | REPORTS1 | 210152 | 210152 | 06/06/2018 | 1 | 06/06/2018 | Reference Only | ||
| Not Withdrawn | Not Lost | Dewey Decimal Classification | Not Damaged | Available for Loan | HLI HQ [Dr. Steevens Hospital Dublin] | HLI HQ [Dr. Steevens Hospital Dublin] | Basement | 353.6 | 103739 | 06/06/2018 | 1 | 06/06/2018 | 4 Week Loan | 28/9/2009 |